Frequently Asked Questions (FAQ)

FAQ

Explore our FAQ section for quick answers to common questions about our services and policies. If you have specific inquiries or need personalized assistance, our dedicated support team is here to help.

How can families get started with your services?

Families can contact us directly or through our website to start the process of accessing our services, where we’ll guide them through their specific needs and options available.

Can you explain what Residential Care Services entail?

Residential Care Services involve comprehensive support for individuals in a residential setting, addressing personal care, supervision, and health maintenance needs.

How are Day Habilitation Services tailored to the unique needs of participants?

Our Day Habilitation Services are personalized, offering activities like adaptive skill development, social and leisure skill development, and adult educational support based on individual requirements.

How does Respite Care Services help full-time caregivers?

Respite Care Services offer short-term relief to caregivers, providing assistance with personal care, activities of daily living, medication support, and supervision.

How is transportation incorporated into your services, particularly for Day Habilitation?

Routine transportation is included in Day Habilitation Services to ensure participants have access to and from enriching activities.

Are your Residential Care Services provided in the participant's home?

Yes, Residential Care Services can be provided in the participant’s home if deemed more suitable, supported by an approved plan of care.

Can Respite Care Services be provided for more than two participants simultaneously?

Yes, Respite Care Services may accommodate up to three participants if they are family members residing in the same household and can be safely supported by one provider.

What role does the Individual Plan of Care (IPC) play in your services?

The IPC guides our services by outlining personalized care plans, including personal care, protective oversight, and supervision levels tailored to each participant’s needs.